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Problem solver and passionate about innovation. Sick to design and improve digital products and services through Design Thinking process and design methods.
Resume
My knowledge and experience throught the last 5 years .
Aug 2020
It is important to build credibility with your guest. Through the questions you ask or the responses you give, you need to demonstrate your own knowledge to build rapport and trust from your user and your listening audience. This course help to enhace my way to moderate user interviews
2019
It has always caught my attention to moderate sessions and workshops supported by different tools. In this course, I've learned to have amazing ideation sessions supported by trigger cads and learn to use them.
2019
The mindset between a service and experience designer is the same but this course helped me to clarify my thoughts around these two disciplines. As well it helps me to expand my toolbox and apply both approaches in a correct way.
I gather the client's needs and provide an accurate design diagnosis. As well suggest which kind of design service they need depending the phase of the project they faced Is there a service need I attend them. Map all the Ksquare processes to enhance the service that Ksquare provides for clients, employees, and suppliers.
The main and the most important GBM digital product is GBMHomebroker. I was in charge to define the opening investment contract supported by the insights provided by UX Research team. To me this flow is the most important moment of the experience and for the business.
I had helped to shape the functionality, flow, and experiences of many BBVA products. (BBVA Plan, Send, Wallet and Multipagos) Always advocate for usability and interface design, and I used to be responsible for the delivery and output of quality and timely design deliverables - including wireframes, prototypes, presentations with business people.
Skills
Expertise and topics that i feel confortable with
I really enjoy the product lifecycle. But we need to follow a plan. Let's work on it using design tools and methods.
The users are always in the middle of my conversations. I'm the voice of them. I need to hear about the expectations around your product.
Let's work in a collaborative way running a Design Sprint 2.0. All that I've learned in the Masterclass of AJ&Smart .
My best allies to take a look across your offering. Analazing step by step what your users are interacting with?
The way to give shape to my ideas for digital products in different levels of resolution from the papel to detailed screens.
My way to depict how the experience might play out over time and to gather feedback around the digital products and services that I design.
Blog
Check Out My Latest Blog Posts
Supongamos que inician los primeros días un nuevo año. Con qué situación se siente más familiarizado, normalmente que le sucede cuando un año inica:A) “Me siento bastante motivado, año nuevo, borrón y cuenta”
Recientemente me incorporé como diseñadora de servicios a una compañía que principalmente vende servicios de desarrollo de software e inauguraban el estudio de diseño con varios diseñadores super talentosos.
